Update of quantity
Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
This website at www.hilti.com.sg and all related domains and sub-domains (“Website”) is brought to you by Hilti Far East Pte Ltd (“Hilti”). Terms like “we”, “us”, “our”, etc. in this Privacy Policy refer to Hilti. Terms like “you”, “your”, etc. refer to you as a user of the Website, whether or not you register with the Website.
Please read this Privacy Policy carefully. By using the Website, you expressly agree to the terms of this Privacy Policy and consent to our collection, use and disclosure of your personal data in accordance with this Privacy Policy. Please do not use the Website if you disagree with any of the practices described herein or do not consent to our collection, use and/or disclosure of your personal data as described herein. Please also do not use this Website if you are below the age of 14.
We know that you care about your personal data and so do we. That is why we exercise care to handle personal data carefully and sensibly. We do not only have a reputation for providing quality products and excellent customer service but are also committed to protecting your privacy. This Privacy Policy describes how we collect, process and use your personal data when you visit, use and/or register with the Website. This Privacy Policy also describes how we may process, use and disclose your personal data collected by us in the course of our normal business operations.
Table of contents
What is personal date?
The term "personal data', as used herein, comprises any personally identificable information about you, whether on its own or in combination with other data and information to which we have or are likely to have access, but excludes business contact information.
Who is responsible for the proper handling of your personal data?
As the provider of this Website, Hilti is the data controller responsible for all personal data that we hold about you, and that we collect, process and/or use in connection with your use of the Website or otherwise.
Who is responsible for the proper handling of your personal data?
As the provider of this Website, Hilti is the data controller responsible for all personal data that we hold about you, and that we collect, process and/or use in connection with your use of the Website or otherwise.
What do we do with your personal data?
We collect, process and/or use in connection with your use of the Website We collect, process, use and/or share your personal data only for the following purposes:
If we wish to use your personal data for a new or different purpose, we will notify youand will only make such other use if it is required or permitted by applicable law or if you have consented to it.
For the purposes mentioned above, only a limited number of individuals within Hilti (e.g. individuals in sales, support, legal, finance, IT and accounting departments, as well as certain managers with assigned responsibility) will receive access to your personal data.
What types of personal data do we collect, process, use and share?
Personal data that we collect, process, use and share in connection with the Website, or otherwise in the course of our business, includes not only information that we actively collect while you interact with the Website or us, but also information that you voluntarily provide to us over the Website or us in various contexts (e.g., when you download software from our Website, when you register for a sweepstake, when you send an e-mail to our customer service, when you fill in an online form, when you contact our customer service centre or other personnel etc.). Hence, it is not possible to define an exclusive list of all potential types of personal data that we may collect, process and use. <
In general, however, typical types of personal data may comprise the following:
Does the Website use cookies and similar technologies?
Cookies are small text files located in your browser directory. When a website is accessed, a cookie that is placed on a device sends information to the browser. Cookies are extremely common and used on a number of websites. In general, the purpose of cookies is to improve the performance of the website and the user's experience in using that website, though cookies may also serve advertisements (which we explain below).
Hilti uses the following types of cookies and similar technologies in connection with this website:
▫ Google Analytics (persistent cookie that lasts after you close your browser): This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your com-puter, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transferred to and stored by Google on servers in the United States. Before the transfer this information will be anonymized by removing the last octet of your IP address. Google will process this information on our behalf for the purpose of evaluating your use of the website, com-piling reports on website activity and providing other services relating to website ac-tivity and internet usage. Google will not link your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate set-tings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may further opt-out of the collection of your usage data (including your IP-address) and the processing of the data by Google by downloading and installing the add-on for your current web browser from the fol-lowing link: tools.google.com/dlpage/gaoptout.
▫ JsessionID (session cookie that that last until you close your internet browser): Hilti uses a cookie that serves to identify the user during his current session on this website. The Jsession ID cookie collects the user’s session ID but does not store any personal data after the user has closed his session and does not transfer any data to third parties.
You can modify your cookies settings, or refuse to accept cookies at all, thus limiting the amount of personal data that we receive about you. The “Help” portion of the toolbar on most browsers tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please be aware, however, that you might then not be able to take advantage of some functions and features of the website.
For a more thorough explanation of what cookies are and how they operate, please read the All About Cookies website.
Why and with whom do we share personal data?
For the purposes mentioned above, we may share your personal data with third parties, including other entities of the Hilti group of companies. We do not sell, trade, rent, dis-close, transfer or otherwise share your personal data, unless to the extent described in the following or as agreed by you in a specific context (e.g., where you consenting to other types of data transfers in connection with enrolling for a specific service). Whenever sharing personal data, we do so only in strict accordance with applicable laws.
Potential recipients of your personal data are listed in the following:
Will personal date be transferred abroad?
Recipients of your personal data may be located in any country. This may include countries where applicable data protection laws provide a lesser degree of protection than your home country. In such case, Hilti will nevertheless ensure an adequate level of protection for your personal data through legally binding instruments, such as binding corporate rules (if the recipient is within the Hilti group of companies), or contracts that specify the countries and territories to which your personal data may be transferred, and require the recipient to provide a standard of protection for your personal data comparable to the protection afforded under Singapore’s Personal Data Protection Act 2012.
What else do we do to protect your personal data?
Hilti understands the importance of data security and we want your browsing and purchasing experience with us to be as safe as possible. We have implemented reasonable safeguards and precautions to protect your personal data, including technical and organi-zational measures against unauthorized access, improper use, alteration, unlawful or ac-cidental destruction, and accidental loss, both in an online and offline context.
Also, please understand that, while we strive to protect your personal data against potential risks and exposures, there is no absolute security in the online sphere. Hence, we ask you to support our IT security efforts by not disclosing any data on our website that is particularly sensitive or not required in the specific context. In this context, please note that credit card credentials will not be stored absent your explicit permission. Further-more, you can help us protecting your personal data by signing off when you finished us-ing login-protected areas of the website.
How long do we retain personal data?
Your personal data is not retained by us for longer than necessary for the legally permissible purposes for which they were collected, as required under applicable retention poli-cies and/or as required or permitted in accordance with applicable law. Transcripts from online chats with our customer service are usually retained no longer than for 30 days.
What privacy choices do you have?
You have a variety of choices regarding which data we may collect, process and use about you and for which purposes. Some of these choices include the following:
Why do you receive emails from us?
We may send you emails for various reasons, including the following:
If you are a registered user and wish to opt out from receiving marketing communication from us please change your preferences by visiting the “Change my profile” section of your account. You may also opt out by contacting us as described in the “Contact us” section below.
Links to other websites
Our website may contain links to other websites. Such other websites are not controlled by us. When you visit such other website you do so at your own risk. Hilt cannot, and does not, assume any responsibility or liability for such other websites, the content of such websites and their privacy practices, nor do we endorse them. We encourage you to familiarize yourself with the privacy statements provided by such other websites prior to providing them with information about you or entering into any transactions on them.
How are changes to this Privacy Policy communicated?
Our business changes constantly and, therefore, our Website Privacy Policy will have to be adjusted from time to time. In such case, we will post on the website a new version of this Website Privacy Policy. You may easily identify a new version by checking the version data given in the last line below. Once posted, your continued use of our website will be deemed as your acceptance of the new version of the Website Privacy Policy.
Can you access, update or correct your personal data?
If you wish to access, update or otherwise rectify or delete any personal data that you have provided to us, you can do so under "Change my profile", or by contacting us. Our contact details are set out at the bottom of this Privacy Policy.
Contact us
Your feedback is always welcome. If you have any questions or concerns about our privacy practices or your online privacy please do not hesitate to contact us. You may also contact us if you wish to:
You may reach out to us as follows:
Phone: 6777 7887
Email: sg-customerservice@hilti.com
Address: 80 Pasir Panjang Road, #16-83/84, Mapletree Business City Singapore 117372
Important List Price Update effective 1 July 2023 Read here
Our executive will call you back shortly
An e-mail has been sent to our Customer Service team for follow-up. You will receive a copy of your request for your records.
To see account specific prices and content, please choose appropriate account.
Hilti = registered trademark of Hilti Corporation, 9494 Schaan, Liechtenstein © 2009-2016, Right of technical and programme changes reserved, S.E. & O
Our executive will call you back shortly
An e-mail has been sent to our Customer Service team for follow-up. You will receive a copy of your request for your records.