VIP Fast Track

VIP Fast Track

Pre-approve repair quotes to reduce downtime

As of our VIP Customer, we want to develop a long-term business relationship with you by bringing an individual approach and tailor-made solutions you can rely on. By listening and understanding your challenges we want to wow and engage you with value-adding, world-class services and VIP treatment.

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When you buy a Hilti tool, you get more than just a tool. You also get our industry leading Tool service: Best quality, best coverage and unmatched speed.

  • Coverage: We offer 20 years of Manufacturing Warranty and 2 Years of no cost period including Wear and tear: No spare part chargers, no labor costs, no pick-up & delivery charges!
  • Quality: We are so confident about our repair quality that we offer 1 month repair warranty after the last repair. If your tool have a problem within 1 month after the last chargeable repair
  • Cost: After the 2 years no cost period, the costs are capped at our repair costs limit (RCL) so you don’t have any surprises
  • Speed: We are just a click or a call away: We'll collect, repair and return your tool to site, faster than any other tool repair service.


VIP Fast Track earns you even more benefits

It’s a service we offer to our VIP Customer to pre-approve all the Repair quotations so we can proceed with the repair as soon as the tool arrives in our Word-class repair Center in Singapore

Hilti tool service

In addition to our unmatched coverage, quality, cost, the VIP Fast track will give you 3 additional key benefits:

  1. Fast & reliable repair. Covered by our 3 days or free repair promise
  2. We wil give you an additional 15% discount on all repairs (labour & Spare parts)
  3. All repair costs will be covered by our Repair Cost Limit. If the repair cost is higher than the repair cost liit, we will take over the difference


Get direct access to our service by filling up the form below